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Which Health Insurance Company Is The Best – Open Enrollment 2020 is just around the corner. With health care concerns due to the pandemic and increased access to health care due to shutdowns, the role of health insurance in removing barriers to health care access is much clearer.
Because health insurance companies can change their offerings and even your current plan, you should shop around every year to make sure you have health insurance that fits your budget and meets your needs.
Which Health Insurance Company Is The Best
For helpful information on choosing a health plan, read “4 Things to Look for in a Health Plan [Video].”
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In addition to finding a good health plan, it is important to choose a reliable and trustworthy insurer. To help you identify the best health insurance companies to work with, we’ll take a look at what this year’s customer reviews have to say about nine companies.
Although Best Company lists more than nine health insurance companies, they only had a significant number of reviews to analyze. These nine are listed from most reviewed of 2020 to least reviewed of 2020.
(In other words, we are very confident in our results for BlueCross BlueShield because there were more reviews. We are less confident in our results for Molina Healthcare because there were fewer reviews to analyze.)
Praise was far more common in BlueCross BlueSheild 2020 reviews than complaints. Other popular recommendations were coverage satisfaction (22%), cost satisfaction (21%), overall satisfaction (17%), network satisfaction (17%) and claims satisfaction (15%).
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Note: Qualitative analysis based on a random sample of 114 of 194 reviews left on Best Company for BlueCross BlueShield as of October 15, 2020. The analysis has a 90 percent confidence level and a 5 percent margin of error.
Quantitative data units (ie 2020 user rating, 2020 reviews by state, 2020 geographic breakdown) are based on the total number of reviews. Best Company Rank is the current ranking that takes into account all reviews on the company profile, regardless of year.
“I’ve been with BCBS most of my life. They are great. I started when I was 26 and now 57. Their network of doctors is great and the plans are great and have never had a problem. I never had. had them. covered my expenses. NEVER. I started my own business 5 years ago and we only offer CBMB plans because of the exceptional quality. Their national and international coverage is outstanding.”
With 78 percent of this year’s reviews rated 4 or 5 stars, BlueCross BlueShield is a great company to work for. Before signing up for a plan, make sure you understand what is covered and what requires prior authorization. This understanding will help you prepare for pre-authorization and can prevent coverage issues.
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While cost was the top concern (10%), 21 percent of reviews were satisfied with the value. When looking at plans, consider whether the monthly premiums fit your budget, and do your best to estimate your potential expenses for the next year.
After evaluating BlueCross BlueShield plans, you can be confident in your choice of insurance company because reviewers have more positive comments than negative about customer service, provider network, coverage and claims.
Remember that BlueCross BlueShield is a national company and operates through many subsidiaries. For more specific information about BlueCross BlueShield branches in your area, search reviews by name. Partners include Regence, Anthem, Florida Blue, Independence BlueCross and more.
Note: Qualitative analysis based on a random sample of 85 of 122 reviews left on Best Company for UnitedHealthcare as of October 15, 2020. The analysis has a 90 percent confidence level and a 5 percent margin of error.
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Quantitative data points (ie 2020 user rating, 2020 review distribution, 2020 reviews by state) are based on the total number of reviews. Best Company Rank is the current ranking that takes into account all reviews on the company profile, regardless of year.
“I have been a customer of UnitedHealthcare for the past two years and highly recommend this reputable company. I was enrolled in their student health insurance plan and the details of the plan were easy to understand, the plan was accepted by all my providers and the customer service was always there. Helpful.”
Based on this year’s customer reviews, it’s harder to give UnitedHealthcare a firm recommendation. Promisingly, most of their reviews (67%) are 4 or 5 stars. In contrast, 25 percent of this year’s reviews are 1 star. Also of concern is that the reviewers offered more specific complaints than suggested.
As with most health insurance companies, your coverage, network and cost will vary depending on the plan you choose. The coverage of health plans may also vary by location.
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Because of this variety, you should carefully review any health plan you are considering to make sure it covers the medical services you need. You should also make sure that the monthly premiums fit your budget and that the health plan helps you control your out-of-pocket costs.
With the majority of UnitedHealthcare members reporting good experiences this year, UnitedHealthcare is worth considering. However, carefully review the coverage offered in each plan you consider before signing up. You want to avoid problems with claims and coverage. Double-checking that the services you need are covered increases your chances of having a good experience with UnitedHealthcare.
Praise was more common in Oscar reviews and included satisfaction with the app (20%), satisfaction with benefits and incentives (18%), overall satisfaction (14%), network satisfaction (14%) and cost satisfaction (14%).
Note: Qualitative analysis based on a random sample of 56 of the 69 reviews remaining in the Academy Awards’ top companies as of October 15, 2020. The analysis has a 90 percent confidence level and a 5 percent margin of error.
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“Oscar is the best health insurance company I have ever had. I was self-employed my entire adult life, so I paid my own health insurance and had many different policies with different companies. In several states. Oscar is the most affordable, easiest to navigate and best coverage I’ve ever had.”
While 64 percent of Oscar reviews are 4 or 5 stars, 23 percent are 1 star. When considering Oscar health plans, consider the network of providers in your area. Make sure the doctors you need are reasonably close.
Fortunately, critics at the Oscars had more positive things to say than negative. If you’re looking for a great app, good perks and incentives, and good costs, Oscar is worth a closer look.
Again, be sure to review each plan’s network, coverage, and cost to make sure you find an affordable health plan that fits your needs.
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Other complaints included problems with member services or bureaucracy (13%) and concerns that Kaiser Permanente is expensive (10%).
Note: Qualitative analysis based on a random sample of 52 of 61 reviews left for Kaiser Permanente as of October 15, 2020. The analysis has a 90 percent confidence level and a 5 percent margin of error.
“Doctors and nurses are very good, clean and have high-tech equipment. I think it’s worth the money.”
The majority of Kaiser Permanete reviews this year were 4 or 5 stars (72%), it still received a fair number of 1 star reviews (15%). Considering other years, the proportion K of 5-star and 1-star reviews is similar. It is difficult to give a clear recommendation.
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Kaiser Permanente differs from other health insurance companies because it hires doctors and employs hospitals instead of negotiating and contracting with doctors and hospitals to create a network of providers.
When you sign up for a Kaiser Permanente plan, you’ll be limited to its doctors, clinics, and hospitals. Since this year’s top complaint and top recommendation was Kaiser Permanente doctors, you’ll want to find out how many Kaiser Permanente facilities and doctors are in your area and how good they will be. the plan might work. On your behalf.
You should also note how your plan’s coverage works and whether any services require prior authorization. This will help you make better use of your health plan and be prepared for the approval process in advance.
There have been far more praises than complaints in the SelectHealth reviews. Other popular recommendations included provider network satisfaction (29%), coverage satisfaction (27%) and clarity of coverage (12%).
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Note: Qualitative and quantitative analysis based on 51 reviews left on Best Company for SelectHealth as of October 15, 2020. Best Company Rank is the current ranking, which takes into account all reviews on the company profile, regardless of year.
“We have the likes of Select Health Insurance. Coverage is extensive and the number of facilities and providers available is large. They pay benefits quickly and let us know what they plan to pay.”
SelectHealth offers health plans in Utah and Idaho. With 90 percent of this year’s reviews earning 4 or 5 stars, SelectHealth is a recommended health insurance. Although SelectHealth only received 51 customer reviews on Best Company this year, it has consistently received a high percentage of 4- and 5-star reviews.
Based on this year’s reviews, you’ll likely find excellent customer service, good provider networks, coverage, and overall satisfaction.
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While the 2020 SelectHealth reviews were full of satisfaction and overall praise, the cost was the same
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